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  2. Installation, Upgrade and Basic Settings of Software
  3. Software Upgrade

Software Upgrade

An earlier version has been installed.

Before upgrading the software, please make sure you have stopped running the software.

  1. Open the software installation package, and then double-click to run the setup.
  2. Click Upgrade in the pop-up window.
    Note

    • The software will be upgraded to the same path of the earlier version.

    • If you need to connect your device to the client software by network connection for live streaming, please check Install WinPcap as the upgrade wizard suggests. WinPcap driver is used to search online devices that are in the same LAN network segment with your device.

    • ReportMate is upgraded together with the client software.

After upgrade, check Create a Desktop Icon, Open RV and HRV Files with HIKMICRO Analyzer by Default, Open JPEG Files with HIKMICRO Analyzer by Default as needed.

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